Terms of Sales
Delivery times are only indicative; a delay cannot lead to the cancellation of the order and / or to damages.
Invoices are payable in cash.
Complaints must be sent by registered mail, within 8 days.
In the event of late payment, interest is automatically due, at the rate of 1% per month, as well as a lump sum compensation of 15%, with a minimum of 100 eur.
The goods remain the property of the seller until full payment.
In the event of cancellation of the order, the customer is liable for compensation equivalent to 33% of the value thereof.
For the rental, a breakdown does not give rise to the suspension of the payment of the rent.
For repairs, working hours are counted from leaving the workshop until returning to it; in addition, a flat rate is calculated for transport and administration costs.
The warranty is see above; this warranty is limited to spare parts (and working hours for new equipment and repairs); freon refills, leaks and consequential damages (among others the contents) are totally excluded from the guarantee; the warranty period is limited to the original duration. A maintenance contract is mandatory in order to benefit from the warranty.
You have a legal withdrawal period of 14 days.
Only the courts of Dendermonde are competent in the event of a dispute.