I received my order but there is a problem.
What are the return conditions?
What are the return conditions?
If you wish to return an item, please contact us in advance so that we can provide you with return instructions.
RETURN TIME
Returns are accepted within 14 days from the date of receipt of your order.
RETURN COSTS
Return costs are the responsibility of the buyer.
RETURN PACKAGING
Any returned item must be in its original condition and must not have been used.
REIMBURSEMENT MODALITY
We do not offer cash refunds, but we do offer a voucher equivalent to the amount of your returned order. This voucher can be used to purchase any product from our online store.